by LiteLink Labs Inc
LAST UPDATED: Jan 14, 2020
The Portal may be used by shipping or receiving companies, brokers, and drivers. Each of these types of user can register an account to use the Portal (an “Account”). Each user under an Account (a “Team Member”) can be given different permissions to act on behalf of the Account. We reserve the right to revoke the privileges of any Account or Team Member to access or use the Portal or Services, without warning if, in our sole discretion, false or misleading information have been provided in creating, marketing, or maintaining an Account.
Upon closure of an Account, the Company may close any or all related Accounts. Except as otherwise required by law, if your Account is closed for any reason, you will no longer have access to data, messages, files, or other material you keep on the Portal and any closure of your Account may involve deletion of any Content stored in your Account for which the Company will have no liability whatsoever. The Company, in its sole discretion and as permitted or required by law, may retain some or all of your Account information.
Usernames and Passwords
When you register on the Portal, you will be asked to choose a username, password and provide various information (the “Log-in Information”). You are responsible for safeguarding and maintaining the confidentiality of your Log-in Information and restricting access to your computer or other internet-enabled devices from any person who is not authorized to use your Account. You authorize the Company to assume that any person using the Portal with your username and password, either is you or is authorized to act for you. You agree to notify the Company immediately of any unauthorized use of your Account or any other breach of security.
As a user of the Services and Portal, you will pay the listed price found here unless a different price has been agreed to in a contractual form between you and the company.
Payment services provider
Financial transactions relating to our Portal and Services are handled by our payment services providers, Stripe.com. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You should ensure you are in agreement with the payment services providers' privacy policies and terms prior to making any payment.. We do not hold or process any credit card information, the system keeps only Stripe Customer identification after a successful payment through Stripe service.
Fees for products
You agree to pay to the Company any fees for each product you purchase or use, in accordance with the pricing and payment terms presented to you for that product.
Monthly plan billing
Some of our Services are billed on a Subscription basis. A monthly Subscription provides month-to-month access, with monthly charges being made each renewal day (the same day of the month that you originally signed up for the plan). A monthly Subscription automatically renews every month. If you cancel or downgrade to a free plan before an upcoming renewal day, you will not receive a refund, but you will not be charged on the following renewal day and henceforth. If you downgrade to another Subscription plan before your renewal date, the remaining balance will appear as credit on your account which will be applied towards your monthly Subscription. The remaining credit is non-refundable.
Our prices listed do not include taxes, duties or similar charges (“Taxes”) unless otherwise indicated. You are responsible for paying Taxes associated with your purchase of any Services and keeping your billing information up to date.
We reserve the right to change the fees charged to you for the Services at any time, provided that, for Services billed on a Subscription basis, the change will become effective at the end of the then-current billing cycle of your Subscription. We will provide you with advance notice of any change in fees.
Cancellation of Services
Once a user submits a request for cancellation, no additional charges will be made. However, no refunds (prorated or otherwise) are provided upon cancellation. In the interest of fairness to all of our clients, no exceptions will be made.
If we are unable to bill your credit card, you will have 7 days from the failed charge date to update your payment information before we limit your access to your Account. Accounts that have been terminated may be reactivated if valid payment information is entered and the card can be successfully processed for all charges accrued on the Account since the failed credit card charge.
If you have any questions, please contact us by sending an email to firstname.lastname@example.org
Free Trial Sensors
If the company has provided sensors for you to use during your free trial the following terms will apply to you:
- Return Policy After Trials: After the trial period, assuming client desires to continue with the service, device costs will be included as a onetime fee on the initial subscription invoice. Tracking devices are purchased up front and become the property of the client. If the client does not wish to continue, All devices should be returned to the LiteLink Labs address ( Suite 260 – 3480 Gilmore Way
- Burnaby, BC V5G 4Y1) and received within 14 days of trial termination.
- In the event any device is lost, damaged or not returned after the trial, Client will be charged $90 USD per missing or damaged device.
Use of Portal and Content
Without limitation, users are solely responsible for: (a) ensuring the accuracy and legality of any Content posted by such user; (b) determining the suitability of other users for a Service Contract (as defined in section 7 herein) (such as any interviews, vetting, background checks, or similar actions); (c) negotiating, agreeing to, and executing any terms or conditions of Service Contracts; (d) performing Services for other users; or (e) paying other users. You acknowledge, agree, and understand that the Company does not, in any way, supervise, direct, control, or evaluate users or their Content. The Company makes no representations about and does not guarantee, and you agree not to hold the Company responsible for: (a) the quality, safety, or legality of users; (b) their qualifications, background, or identities; (c) the ability of users to provide Services; (d) the ability of users to pay for Services; (e) user Content, statements or posts; or (f) the ability or willingness of a user to actually complete Services.
You acknowledge, agree, and understand that you are not an employee of the Company and you are not eligible for any of the rights or benefits of employment (including unemployment and/or workers compensation insurance). The Company will not have any liability or obligations under or related to Services for any acts or omissions by you or other users. The Company does not set or have any control over a user’s work hours, work schedules, or work location, nor does the Company in any way, provide or guarantee users a salary or any minimum, regular payment. The Company does not provide users with training or any equipment, labor, or tools to enter or complete any Service Contract.
Any active interaction you have with users and any changes to or review of the Portal, will be done prior to or after driving or operating a motor vehicle while the motor vehicle is off, and never while driving or operating a motor vehicle. You must not use the Portal in any way contrary to or inconsistent with any applicable local, provincial, national or international law or regulation, which includes without limitation, distracted driving laws.
In using the Portal, you agree not to do any of the following: (a) conduct or promote any illegal activities; (b) attempt to gain unauthorized access to the Portal, or computer systems or networks connected to the Portal, through hacking, password or data mining, or any other means to circumvent security procedure; (c) use any robot, spider or other automatic device, software program or manual process to monitor, copy or interfere with any web pages or the content contained thereon on the Portal; (d) use the Portal in any manner that could damage, disable, overburden, or impair the Portal or interfere with any other party's use and enjoyment of the Portal; (e) interfere with or disrupt the Portal or servers or networks connected to the Portal, or disobey any requirements, procedures, policies or regulations of networks connected to the Portal; (f) attempt to reverse engineer or jeopardize the correct functioning of the Portal, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Portal; (g) use the Portal to generate unsolicited email advertisements or spam; (h) impersonate another user; or (i) take any action that would damage, harm, or diminish the Company’s reputation, goodwill, or public image.
“Service Contracts” are agreements wherein one party completes specific acts relating to freight management in exchange for payment.
Through the Portal, each user (in this section, a “Provider”) may be notified of other users that may be seeking the services they offer (in this section, a “Receiver”). At all times, Provider and Receiver are responsible for evaluating and determining the suitability of any Services or user on their own. If users decide to enter into a Service Contract through the Portal, the Service Contract is directly between the Provider and Receiver and the Company is not a party to that Service Contract. If a Provider and Receiver enter into a Service Contract without using the Portal, the Company is not a party to that Service Contract
The Portal may be available through certain mobile devices. You acknowledge and agree that we are not responsible for ensuring that your mobile device’s software is compatible with the Portal, Content or Services or that you can use or access the Portal, Content or Services through your mobile device.
We cannot guarantee that the Portal will be available 100% of the time. Although we strive to provide the most reliable Portal possible, interruptions and delays in accessing the Portal are unavoidable and we disclaim any liability for damages resulting from such problems.
We reserve the right, in our sole discretion, without any obligation and without any notice requirement, to discontinue, change, improve or correct the information, materials and descriptions on the Portal and to suspend or deny access to the Portal for scheduled or unscheduled maintenance, upgrades, improvements or corrections. Any dated information is published as of its date only, and we have no responsibility to update or amend any such information.
Links to Third Party Portals
The Portal may contain links to other linked sites (the “Linked Sites”) that are not owned or controlled by us and we are not responsible for the content of any Linked Sites. The presence on the Portal of a link to any Linked Sites does not imply that we endorse or accept any responsibility for the content or use of such Linked Sites, and you hereby release us from all liability and/or damages that may arise from your use of such Linked Sites.
While we encourage links to the Portal, we reserve the right to prohibit or refuse to accept any link to the Portal at any time. You agree to remove any link you may have to the Portal upon request.
Disclaimer of all Representations, Warranties and Conditions
THE INFORMATION AND MATERIALS PROVIDED ON THE PORTAL ARE PROVIDED ON AN "AS IS", “AS-AVAILABLE” BASIS. WE, OUR AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, ADVISORS AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE WITH RESPECT TO THE CAPABILITY OF THE PORTAL, THAT ACCESS TO THE PORTAL WILL BE UNINTERRUPTED, WITHOUT DELAY OR FAILURE, OR THE ACCURACY OR THE COMPLETENESS OF THE DATA PROVIDED THEREON. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL WARRANTIES OF ANY TYPE, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WITH RESPECT TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. ANY INFORMATION OR MATERIAL ACCESSED, DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PORTAL BY ANY MEANS OF ACCESS WHATSOEVER IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, FAILURE TO TRANSMIT DATA OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING, DOWNLOADING, USING OR RELYING ON ANY SUCH MATERIAL. THE COMPANY DOES NOT WARRANT THAT THE PORTAL IS FREE OF CONTAMINATING OR OTHER HARMFUL COMPONENTS.
THE COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH ANY APPLICATION THAT CAN BE REACHED FROM A LINK ON THE PORTAL OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE PORTAL, AND THE COMPANY WILL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY.
Limitation of Liability and Indemnification
THE COMPANY IS NOT LIABLE UNDER CONTRACT LAW, TORT LAW, OR OTHERWISE, FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THIS PORTAL OR ANY INFORMATION CONTAINED HEREIN. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR ANY OTHER PECUNIARY LOSS, ARISING OUT OF THE USE, OR INABILITY TO USE, THE PORTAL OR CONTENT). THESE LIMITATIONS WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
We may, under certain circumstances and without prior notice, immediately terminate your ability to access the Portal or portions thereof. You acknowledge and agree that all terminations may be made by us in our sole discretion and that we will not be liable to you or any third party for any termination of your access to the Portal or for the removal of any of the materials uploaded or contributed by you to the Portal.
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